Providing app-like experience in SMS inbox with guided responses and rich media
R CS (Rich Communication Services) is referred to as the advanced Text Messaging protocol to deliver a superior messaging experience to customers. Present messaging in a richer way to customers with features like 2-way messaging, high-resolution images, real-time location tracking, document sharing, video calls, and others. The verified service assists in gaining the trust of customers through the branded badge.
Top features of OTP & RCS services –
- 2-Way Communication
- Possibility of Product Cross-Selling
- Increased Reading Rate and Engagements
- AI/ML Based Chatbot Integration
- Top-Notch Promotional Campaigns
- Personalized SMS Services
- In-App Browser
Engage with customers effortlessly with branded and verified conversations to enjoy higher response rates. Deliver unmatched customer experience with high-quality images, action buttons, audio, & videos.
Our Strategy
Our Rich OTP & RCS communication services ensure a protected texting facility for businesses to get optimal outcomes. The business messaging service delivers an engaging experience to customers and thus enhances the overall reputation of the brand. It also provides actionable insights to gauge the success rate of the messaging campaign and thus the creation of customer-centric marketing strategies becomes easy. The texts are sent natively across cellular networks and prove to be a convenient messaging platform for businesses.
- Rich Media Experience with Advanced Features
- Integrated Chatbot to Power Conversation Automation
- Real-Time Analytics for Meaningful Customer Insights
- Branded Messaging with Name, Logo, and Verified Badge
- Direct-to-Carrier Routes
- Designing of specific Messaging Templates
- Web/SMS Fallback & Engaging Alerts